“Started off a little rocky as we were told that pickup would be 6:00 a.m. and then the day prior we were called and told that it would be 4:30 and then it was 4:45. One person we talked to was rude and hung up on us and said if we didn't ansRead more”

“We traveled from the US. We originally had our tour booked for a Friday but due to weather we had to reschedule. The company was very careful and considerate of our safety and explained the situation. Our driver picked us up on time and gave us an informational ride along tour on the way to…”

“We had a great experience with ciel d’afrique our driver was professional and kind. The pilot was also very professional and safe. I would highly recommend this experience”

“Good communication from the driver, prompt pickup from the hotel and then a no problems ride to the balloon site. We had to change mini bus at one point but this was fine. Balloon staff were professional and funny and the ride was smooth. Berber breakfast was fresh and there was a decent amount of…”

“We took our 3yo and 6yo on this trip and it was simply amazing. We came well prepared with hats, jumpers and headphones. But once we were up, it was so peaceful, so beautiful and absolutely amazing sunrise view. Whar an experience - everyone should try at least once in their life. 😍”

“This was a truly epic experience, watching the sun come up over the Atlas Mountains with 50 odd huge air balloons filling the sky, was magical.”

“Misleading tour description. It’s not a private tour as priced and advertised but a shared tour and found them 30% more expensive than other shared morning tours including their own shared tour. Overall experience could have been better…it’Read more”

“First time visitors to Marrakech. Our trip made special and memorable with the service providedby SAID. He kept on constant comms to ensure we had a wonderful wxperience from confirmation of booking, pick up, activity update. and dropoff. He’s very respectful. The phothraphy crew and breakfast reception crew were equally on top of their game.…”

“It was a fantastic and organized process. The views were stunning and I would highly recommend this to anyone in Marrakesh. The sunrise and views were spectacular.”

“The balloon flight was amazing, no complaints about it, but the activity organization was a bit bad. We didn't get our pre-flight breakfast as mentioned in the description, no flight certificate and refreshments, no water, and very basic Berber breakfast that was too late to call it breakfast... Also, no Spanish speaker guide.”

“Being in a hot-air balloon was a great experience. Watching the sun rise, floating over the desert, seeing the mountains, and the feeling of peace and tranquillity was amazing. The whole atmosphere at the base camp was exotic and the post-Read more”

“Well organised through TUI in hotel, early 5am start for minibus but breakfast was basic coffee and a croissant but excellent trip.”

“We had an incredible experience. We were collected from our Riad by Hussain. It was a drive of around 30 minutes from the medina. There was time for coffee before going to the hot air balloon. We took off just before sunset. Smooth sailing. After we received our certificate we were taken for a delicious…”

“What an excellent ride. Cool and quiet. Amazing sunrise views. A must when visiting. Great value for money. Great breakfast too!”

“Amazing experience, a must do activity! We were concerned that our start time was after sun rise, however the experience was better as early morning mist cleared and we had a better view than the first groups and we didn’t have to get up so early!!! We had a fabulous experienced pilot that took us…”